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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Solomon

Carol Solomon

September 26, 2023

5  out of  5 rating by Carol Solomon
"I would like to thank State farm's team and Jan Rooney for helping me in such a great way, her personality was awesome, persona very good, I would give anybody the information that wants to get insurance with you all and I thank you very much for giving me the information that I was looking for and I appreciate everything that you have done for me today. Thanks again to the team of State farm and Jan Rooney. 🌹🌹🌹🌹💯💯💯🌹🌹🌹🌹"

Bridget Stanley

September 22, 2023

5  out of  5 rating by Bridget Stanley
"There is no agency like Jan Rooney! Jan and one of her agents drove 92 miles to meet me and my family. They brought us some delicious homemade cookies! Their customer service is excellent! They always go the extra mile for their customers! We love Jan Rooney and staff!"

Randy Eaton

September 13, 2023

5  out of  5 rating by Randy Eaton
"After having insurance protection for more than half a century I have found that the company doesn’t really make the difference when you are faced with a claim. It’s the agent and their associates that really make the difference between an enjoyable experience and a miserable outcome. In 2019 we have a major fire which engulfed more than half our home. Our agent, Jan Rooney, immediately contacted the Claims Department and proceeded to get the ball rolling. The claims agent was out the next day walking the home, listening to my concerns in preparation of the damage estimate. Jan’s associates contracted us no less than 4 times in a period of 3 1/2 months to inquire how the remodel was proceeding and offered any assistance needed to address any issues we might be having. Last month we totaled out vintage 1999 Toyota Tacoma. Unfortunately the claims department did a less than satisfactory job locating comparative trucks to estimate the trucks value. Of the eight trucks they listed only one was available to view. The others had been sold as far back as June so they really didn’t put eyes on in support of their estimate. I was informed that if I wanted I could provide a list that they would evaluate. It took all of 2 1/2 hours to download five nearby trucks that were available for comparisons. I set up an appointment with Jan for review which she took copious notes, ask for the PowerPoint/PDF files to resubmit to claims. The meeting approximately 1 1/2 hours which made me realize she truly cares about her customer. I can’t really say enough about she and her team goes above what is required to ensure, we her customers, are insured for the utmost protection required while providing the most cost effective policy. I would rate her agency at a 5 star Regards Randy Eaton"
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Regina Evans

August 25, 2023

5  out of  5 rating by Regina Evans
"Great customer service! I’ve had Jan Rooney as my State Farm Agent for a few years now for 2 vehicles and homeowner’s insurance.Their customer service is wonderful. I have no complaints."

Emily Norton

August 24, 2023

5  out of  5 rating by Emily Norton
"Jan Rooney State Farm is the absolute best!! i’ve been with them for 6 years now! Wonderful people that work there are always eager to help, and always kind!"

Bill N

August 21, 2023

5  out of  5 rating by Bill N
"Jan Rooney and her team at State Farm are Really solid. They are very responsive when I call, are proactive when they have some info they feel is important to share, And they practice Olde school customer care values to let me know I’m important to them 😏 Catherine and Brian are Both OUTSTANDING on the customer service front, very patient and detail oriented and great at trying to help me through the complexities of pricing, discount potentials, etc. etc."

douglas bushyager

August 17, 2023

5  out of  5 rating by douglas bushyager
"Have not experienced a better group of people that handles all of my insurance Great job"


August 16, 2023

5  out of  5 rating by FerpinFerpson
"Employees are very informative and considerate of my financial restrictions. Mr. Oskar gave me plenty of options to choose from, being truthful on the pros and cons of each as they compared with other agencies."

Tina Ballin

August 16, 2023

5  out of  5 rating by Tina Ballin
"The Jan Rooney agency is the best. They have a way of communicating with you that makes you feel tended to. I never feel like they are trying to up-sell me on a lot of different products. They truly care about their clients."

Jeanette Patterson

August 11, 2023

5  out of  5 rating by Jeanette Patterson
"The guys here at Jan Rooney. State Farm Insurance are amazing!!! Thanks for all your help😊"

Cathy Towe

July 20, 2023

5  out of  5 rating by Cathy Towe
"They are great and very helpful any time that I need anything. They are always polite and very friendly. They are always willing to answer any questions that I may have. They are not just great They are Super Great."

Daphne Jones

July 19, 2023

4  out of  5 rating by Daphne Jones
"Very good customer service and a sincewre willingness to answer questions and clarify any questions you may have.Once ayear a staff member calls to review your policies and explain any questions that need to be addressed or clarified in a simple and easy manner!"

hahchachacha spicy

June 7, 2023

5  out of  5 rating by hahchachacha spicy
"Very friendly and helpful. Easy to work with to sort out problems"

nancy moynihan

April 28, 2023

5  out of  5 rating by nancy moynihan
"Great company, great agent! Oscar was excellent in every way. He made it easy to complete a task that I do not enjoy! He asked all the right questions, provided all the information I needed and even some I did not know I needed. I hope to be a customer for years to come!"

Jack Hedrick

April 27, 2023

5  out of  5 rating by Jack Hedrick
"Jan Rooney and company have always been a pleasure to work with. I have dealt with St. Farm for over 30 years and have always been pleased with my rates and a friendly voice there to help with every question I might have."

Mike Sedlmeier

April 14, 2023

5  out of  5 rating by Mike Sedlmeier
"Oskar was the best, all my insurance needs were answered in one informative call. Thanks Oskar"

Bryan Peace

April 7, 2023

5  out of  5 rating by Bryan Peace
"I love Jan Rooney State Farm. They are always there to answer your question, and always make sure every thing is taken care of. I get a double dose, because although I am a customer, I also work there, and it has been my best work experience by far. Jan is always great to work with."
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Paul Erilas

March 6, 2023

5  out of  5 rating by Paul Erilas
"I love State Farm insurance.I advise anyone to give them a try. They help u out.and there a good company to deal with."

Bridgette Garvin

March 3, 2023

5  out of  5 rating by Bridgette Garvin
"Always a pleasure to deal with my agents! Excellent and prompt customer service. Unlike other insurance companies I have dealt with in the past, State Farm has never let me down. Thanks Jan Rooney and team!"

kirsten day

February 16, 2023

5  out of  5 rating by kirsten day
"Amazing customer service and prices!!!"

Dennis Keen

February 11, 2023

5  out of  5 rating by Dennis Keen
"Excellent service adding or changing your policy it is taken care of instantly thanks for your help over the years"

Mark Price

February 10, 2023

5  out of  5 rating by Mark Price

Stephanie Lariscy

February 8, 2023

5  out of  5 rating by Stephanie Lariscy
"I moved 2 hours away and refused to go anywhere else. You will not find a better agency for insurance and definitely not a better staff for customer service. Definitely a life long client!"

Brad Ford

February 1, 2023

5  out of  5 rating by Brad Ford
"Great agency! Love 'em!! Never a problem dealing with them when I've needed to!"

Michelle Sanders

February 1, 2023

5  out of  5 rating by Michelle Sanders
"Phenomenal service every time I speak to them..."