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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Rodriguez

November 21, 2025

5  out of  5
rating by Jorge Rodriguez
"Great experience with Phyllis nice polite and informative much appreciated Phyllis. Happy to be part of State Farm. Looking forward to a great relationship. Thanks for everything."
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Jorge

November 21, 2025

5  out of  5
rating by Jorge
"Great experience with Phyllis nice polite and informative much appreciated Phyllis. Happy to be part of State Farm. Looking forward to a great relationship. Thanks for everything."
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Christina Cuartas

November 21, 2025

5  out of  5
rating by Christina Cuartas
"Ben was great to work with, friendly, clear, and genuinely helpful. He made the whole process easy from start to finish and took the time to answer questions without rushing me. You can tell he cares about the people who come through the office. I appreciated the follow-up and the professionalism. Highly recommend their office, and I’ll gladly send others their way!"
We responded:
"Thank you for taking the time to share your experience — your feedback reflects exactly the standard of service we aim to deliver. It’s gratifying to hear that the process felt smooth, that your questions were answered thoroughly, and that the follow-up reinforced your confidence in working with our office. We take great pride in providing a customer experience built on professionalism, clarity, and genuine care, and we sincerely appreciate your willingness to recommend us to others. We look forward to continuing to support you for years to come!"
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Alice Breeding

November 21, 2025

5  out of  5
rating by Alice Breeding
"Teresa @ Jan Rooney’s office provided great customer service and I enjoyed working with her to change our home and auto insurance. She made everything easy and was very friendly and helpful. Also, Patrick was very helpful when I called into their office. I would highly recommend this insurance office for their professional services."
We responded:
"Thank you for sharing your positive experience — it’s great to hear that Teresa made your home and auto transition easy and enjoyable, and that Patrick delivered the same high level of service when you called in. Your recommendation means a great deal, and we appreciate you recognizing the team’s professionalism and customer-focused support!"
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Anthony

November 19, 2025

5  out of  5
rating by Anthony
"They care about their clients"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laura Castor

November 6, 2025

5  out of  5
rating by Laura Castor
"This agency has helped me tremendously with all my insurance needs. If you’re looking for a new agent, look no further, this agent is understanding and cares about its customers. Ask for Ben!"
We responded:
"Thank you for your review! We're glad to have been able to assist you with all your insurance needs. We strive to provide understanding and caring service to all our customers. Please let us know if there is anything else we can do to help!"
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Colette Wimby

November 3, 2025

5  out of  5
rating by Colette Wimby
"I was able to answers to my questions fast. I like good customer service."
We responded:
"Thank you for your feedback! We’re glad to hear that our team was able to assist you quickly and provide the level of service you expect and deserve. We appreciate the opportunity to serve your insurance needs!"
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Ryan Graves

October 31, 2025

5  out of  5
rating by Ryan Graves
"Thank you guys for always being available and ready to help."
We responded:
"Thank you for your kind words! We’re pleased to know our team’s availability and dedication have made a positive impact. Providing dependable support to our customers is always our top priority!"
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Cheryl Wallin

October 31, 2025

5  out of  5
rating by Cheryl Wallin
"It was wonderful speaking with your team member Teresa this morning. All of my issues were resolved. Thank you for the excellent support."
We responded:
"Hi, Cheryl! Thanks for your 5-star review. We pride ourselves on providing exceptional customer service for our good neighbors so we are pleased to see you had a good experience with our office. Please let your friends and family know how we can assist them with their insurance needs as well! Jan"
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Lyn Wilson

October 28, 2025

5  out of  5
rating by Lyn Wilson
"Ben was very kind and not pushy at all He was considerate and supportive I’m eager to advise anyone to ho with state farm"
We responded:
"Thank you for your kind words and for recommending our State Farm team! We're so glad to hear that Ben provided considerate and supportive service. We appreciate your trust and look forward to continuing to serve your insurance needs for years to come!"
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Logan Grimmett

October 24, 2025

5  out of  5
rating by Logan Grimmett
"Big shoutout to Ben. Dude knows how to get stuff done. Helped me escalate a claim with a botched estimate and was able to make the connection between service shop and the claims team. People should really utilize their local agents more if they need to. I think the AO will be the reason I stick with this insurance company. Good service."
We responded:
"Thank you for sharing your feedback! We’re glad to hear Ben provided the outstanding service our customers deserve. He’s dedicated to ensuring every interaction is handled with care and professionalism. We appreciate your support and are grateful to have you with us!"
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david kelley

October 22, 2025

5  out of  5
rating by david kelley
"Everyone is always so pleasant to deal with! Great team of people at this office!"
We responded:
"Thank you for your kind words! We truly appreciate your support and are glad to hear that our State Farm team continues to provide a positive experience. We take pride in delivering friendly and professional service every day!"
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Phyllis Shanks

October 21, 2025

5  out of  5
rating by Phyllis Shanks
"Patrick was a dream to work with and he was determined to find me better price. I appreciate his professionalism and persistence."
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Patrick’s professionalism and dedication made a difference. His commitment to finding the right coverage at a better price truly reflects the service we strive to deliver every day. We appreciate your trust and the opportunity to assist you!"
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Hollie

October 20, 2025

5  out of  5
rating by Hollie
"I’ve been with this insurance agency for several years now and have always had good experiences with the team. They are all super helpful, and the policy pricing is reasonable. I highly recommend."
We responded:
"Thank you for your continued confidence and loyalty over the years! We’re grateful for your recommendation and appreciate your kind words about our team’s service and support. It’s our privilege to provide reliable coverage and consistent care to valued customers like you."
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Charlotte Lewis

October 20, 2025

5  out of  5
rating by Charlotte Lewis
"Wonderful staff to work with."
We responded:
"Thank you for your kind words! We truly appreciate your feedback and are pleased to hear you’ve had a positive experience with our team. Providing helpful and friendly service is always our top priority!"
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Mulanblue

October 17, 2025

5  out of  5
rating by Mulanblue
"I recently switched over from Progressive —I have three drivers and a home on this account so I’m saving a lot of money with the bundling! The app is super easy to use and anytime I have had call the office, Patrick and Ben are so helpful. I can count on them to do what they say they’re gonna do when they say they’re gonna do it and I appreciate being able to rely on them."
We responded:
"Thank you for sharing your experience! We’re so glad to hear your transition went smoothly and that you’re enjoying both the savings and convenience that come with bundling. Patrick and Ben take great pride in delivering dependable, professional service, and your recognition means a great deal. We truly appreciate your trust and the opportunity to serve your family’s insurance needs!"
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Petagaye philpot

October 15, 2025

5  out of  5
rating by Petagaye philpot
"Jan and Patrick are exceptional. Amazing and responsive customer service. The staff if knowledgeable about the insurance products and laws and explains in very clear terms to me."
We responded:
"We're delighted to hear about your positive experience! Our team takes pride in providing knowledgeable and responsive customer service. If you ever have more questions or need assistance for your insurance needs, feel free to reach out. Thank you for choosing us!"
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Daniel Campanale

October 15, 2025

5  out of  5
rating by Daniel Campanale
"Bad accident, they handled everything in two days, I didn’t have to worry at all!"
We responded:
"We’re so glad to hear everything was handled quickly and efficiently following your accident. Our goal is to make the process as smooth and stress-free as possible during challenging times. Thank you for placing your trust in our team!"
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Ravi Mandadi

October 15, 2025

5  out of  5
rating by Ravi Mandadi
"Jan Rooney - State Farm Insurance Agent : They are the best. Teresa Riggs helped us many a times. Appreciate her hard work and dedication. We strongly recommend their professional insurance service."
We responded:
"Thank you for sharing such kind words about your experience with Teresa and our office! We truly appreciate your recommendation and are grateful for the opportunity to assist with your insurance needs. Teresa’s dedication and professionalism reflect the level of care we strive to provide every customer."
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Deanna Turner

October 14, 2025

5  out of  5
rating by Deanna Turner
"Ben was very friendly and approachable. He made the experience of obtaining renter’s insurance very enjoyable. Very professional individual. Price for the amount of coverage was very very reasonable."
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Ben provided such friendly and professional service while helping you with your renter’s insurance. It’s great to know you found both the process and the coverage value to be exceptional. We appreciate your feedback and the opportunity to serve you!"
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Donna Racer

October 10, 2025

5  out of  5
rating by Donna Racer
"State Farm saved me money on my Homeowners yay!"
We responded:
"That’s wonderful to hear! We’re so pleased you were able to save on your homeowners coverage. Thank you for sharing your experience — we appreciate the opportunity to help protect your home while providing excellent value and service!"
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Ann Brandt

October 7, 2025

5  out of  5
rating by Ann Brandt
"Jan runs a quality agency! Great customer service, which really makes a difference. Personally, in my recent phone conversation with one of their agents, I felt better after I was allowed to grumble about premiums. Then I was able to understand that insurance agents have nothing to do about insurance rates…. So I realized that they are the intermediary between people like us who buy insurance and the statisticians who determine the rates for a particular area. What they do is handle us… they make sure we get the right coverage and give us a place to vent when we get upset about rate increases. The folks at Jan Rooney insurance do this very well!"
We responded:
"Thank you for sharing such a thoughtful review! We truly appreciate your understanding and perspective. Our team takes pride in providing compassionate, knowledgeable service — helping customers navigate changes and ensuring they have the right coverage in place. We’re grateful for your kind words and for recognizing the effort our team puts into making every interaction a positive one!"
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Darbye McClanahan

October 2, 2025

5  out of  5
rating by Darbye McClanahan
"Jan really cares about her clients and checks in regularly to make sure we are adequately covered."
We responded:
"Thank you for your kind words! Our team takes great pride in providing attentive service and making sure our customers have the coverage they need. We appreciate your continued confidence and trust!"
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Gabriela Williams

October 1, 2025

5  out of  5
rating by Gabriela Williams
"I can’t recommend Patrick Murchison enough! He made switching my insurance to State Farm an absolutely amazing experience. From start to finish, Patrick walked me through every step clearly and thoroughly—there was never a moment of uncertainty about the process or costs. He went above and beyond, helping us find low-cost packages and bundling options that we didn’t even know were available, ensuring we were fully protected while saving us a significant amount of money—over $700 a year! Patrick genuinely cares about his clients; he treated us like family and did so much more than he had to, making the whole experience smooth and stress-free. If you’re thinking about State Farm, ask for Patrick Murchison—you won’t regret it! Patrick, if you’re reading this, expect an invitation for Christmas Dinner! ♥️"
We responded:
"Thank you so much for sharing such a thoughtful review! We’re delighted to hear how Patrick made your experience seamless, informative, and cost-effective while going above and beyond to ensure you felt cared for. Saving your family money while providing strong coverage is exactly what we strive for, and Patrick embodies that commitment. We’ll be sure to share your kind words with him—though it sounds like he’s already earned that Christmas dinner invitation!"
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Dannyul

September 29, 2025

5  out of  5
rating by Dannyul
"Good service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"