
State Farm® Insurance Agent Jan Rooney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Hendon
May 13, 2025
"Such a wonderful staff. Kris was very attentive, patient, and informative. Would recommended to anyone looking for insurance."
Annemarie Duffy
May 11, 2025
"I enjoy receiving a personalized experience with everyone at this agency and I receive the assistance I need each time I reach out to them."
"Thank you for sharing your experience with us! We're honored to know that you feel genuinely supported and valued each time you connect with our team. Providing a consistent and personalized level of service is something we take great pride in, and it’s incredibly rewarding to hear that it makes a difference. We're always here when you need us!"
John Cassard
May 9, 2025
"Process was easy, efficient and I now have better coverage for less money. Fantastic!"
"Thank you for the great feedback! We're pleased to hear the process was smooth and efficient—and even more so that you're now enjoying better coverage at a lower cost. That's exactly the kind of outcome we aim for. We're grateful for the opportunity to serve you!"
Keith Patterson
May 9, 2025
"Best customer service ever. They truly care about the customer...First class"
"Thanks, Keith! We do care about our customers and work hard to treat you like family. We appreciate the feedback!"
Cathie Hock
May 9, 2025
"Phyllis was fantastic. I wanted to change our car and home insurance. Phyllis guided me through the process and gave me the information I needed to make the right decisions for our needs. In the middle of all this, we had a new car come In and she changed all the car info to meet our new needs and did all this within in a timely manner. She was very professional and knew her product. On top of all that, she was a joy to work with."
"Thank you for the kind and thoughtful review! We’re so pleased to hear that Phyllis provided you with the professionalism, knowledge, and attentive service you needed during your transition. Navigating changes to both home and auto insurance can be complex, and we’re glad Phyllis was able to make the process seamless—and even enjoyable. We’ll be sure to share your appreciation with her. Thanks again for choosing us to support your insurance needs!"
Tammy Shepard
May 8, 2025
"The office staff is always helpful!"
"Thank you for the kind words! We're thrilled to hear that our office staff consistently provides helpful service. It's our pleasure to support you, and we look forward to continuing to assist you in the future!"
Danielle Stanley
May 5, 2025
"Phyllis was such a great help on getting my auto policy lowered, but keeping the same coverage! She was so detailed in her explanation of the policy and was super kind as well. I highly recommend Phyllis and the Jan Rooney Team!"
"Thank you for the fantastic review! We’re so pleased to hear that Phyllis was able to help lower your auto insurance while maintaining the coverage you need. Her attention to detail and kindness truly reflect the high standard of service we strive to provide. We greatly appreciate your recommendation and look forward to continuing to serve you with the same level of care!"
Margaret Bennett
May 4, 2025
"Very good sevice..saved me some money.Rep.was very respectful.Will recommend."
"Thank you for your feedback! We're so glad to hear that you received great service and were able to save money. It’s wonderful to know that our team treated you with respect and provided the support you needed. Your recommendation means a lot to us!"
Michael Lanning
May 1, 2025
"I received a call from this team, I usually will not answer a number I don’t recognize but there is no harm in shopping insurance, especially today. I’m glad I did. After speaking to Phyllis, who is super friendly, knowledgeable, and helpful, I gave a few details about my situation and she came back with an identical policy for my cars, home, and personally property that saved me a 50% off of what I was paying. I had been using a broker thinking they would shop for me but if they were, they obviously didn’t pass along the kind of offer I was able to get here. Quick and easy experience with no pushiness or people calling me multiple times a day to follow up. 10/10 would recommend!"
"Thank you for sharing your experience! We're so glad you picked up the call and gave us the chance to help. Phyllis is fantastic, and it's great to hear she made the process smooth and saved you 50% while matching your coverage. We take pride in offering friendly, no-pressure service—and we truly appreciate the 10/10 recommendation!"
stephanie harbin (Queen of Ponds)
May 1, 2025
"If i could give more stars i would all because Kris is so amazing. Thank you, Kris so much for all the time and effort that you put in with me,"
"Thank you for the kind words! If we could give Kris more stars too, we would! We're grateful for the time and dedication Kris puts into helping our customers, and we're so glad you felt that support. We'll be sure to pass along your thanks!"
Candace Clemons
May 1, 2025
"Very professional takes his time to meet your needs."
"Thank you for the great feedback! We're glad to hear you had a professional experience and appreciated the time taken to ensure your needs were met. That’s exactly the level of service we strive to deliver every day!"
Thelma Marshall
April 29, 2025
"It was an enjoyable experience. She's very knowledgeable and helpful, thank you. I'm saving almost 500 dollars every 2 months."
"Thank you for taking the time to share your experience! We're so pleased to hear that you found our team to be knowledgeable and helpful. Saving nearly $500 every two months is a tremendous win—we're proud to help make that kind of impact. We appreciate your trust and look forward to continuing to serve you!"
Johnson Packiam
April 22, 2025
"Very professional agency of a solid auto+home insurer..."
"Thank you for the kind words! We're proud to represent a company with a long-standing reputation for strength and reliability in both auto and home insurance. Our team remains committed to delivering professional service and building lasting relationships with those we serve. We appreciate your trust in us!"
Aravinth Balasubramanian
April 16, 2025
"Thank you Patrick for helping in clarifying all my doubts and getting started with state farm in both auto and home insurance bundle"
"Thank you for taking the time to share your experience! We’re pleased to hear that Patrick was able to provide clarity and support as you got started with your auto and home insurance. We take pride in delivering attentive and knowledgeable service, and we're grateful to have you as part of our State Farm family!"
Michelle Sanders
April 10, 2025
"Phenomenal service every time I speak to them... They go above and beyond every time to help and just be truly awesome!"
"Thank you for the review! Providing exceptional customer service is always one of our top priorities. If there is anything else we can do for your insurance needs then please let us know!"
Marcie Ensign
April 10, 2025
"Good meeting, saved some money on my car insurance ******"
"Thanks for sharing! We're glad we could help you save on your car insurance—that’s what we’re here for. It’s always our goal to provide value and make sure you’re getting the coverage that fits your needs. If anything ever comes up, don’t hesitate to reach out!"
Jenilee Mosley
April 8, 2025
"The Jan Rooney Agency has an awesome staff. They are very knowledgeable, understanding, and willing to help with anything."
"Thank you so much for your kind words! We're grateful for your trust in our State Farm team. Our team is always here to help, and it's wonderful to hear that you had a positive experience with us. Let us know if there's ever anything else we can do for you!"
Clifford Mcclain
April 4, 2025
"Agent were very nice knew exactly what he was doing and did it in a timely matter"
"Thank you for your kind words! We're glad to hear that our State Farm team provided you with excellent service and handled everything efficiently. If you ever need anything else, we're here to help!"
Randy Strang
March 31, 2025
"Outstanding experience working with Max on a new policy. He worked hard to be competitive with our current coverage and the results were fantastic! I highly recommend these folks!"
" Thank you for your kind words! We're glad to hear that Maxwell provided an outstanding experience and helped you find the right coverage. We appreciate your recommendation and look forward to serving you in the future!"
Iralynne McDay
March 31, 2025
"Just to say the degree of Customer Service I received was MOST EXCELLENT. Maxwell from State Farm, took the time to listen to my needs as to what I needed for auto insurance at the time. He explained fully about the coverage and the cost. I would recommend his contact to family and friends."
"Thank you for your wonderful feedback! We're thrilled to hear that Maxwell provided such excellent service and took the time to ensure you had the right coverage. Your recommendation means a lot to us, and we appreciate the trust you've placed in our team!"
Kimberly Schell
March 26, 2025
"Maxwell was so professional and provided great timely service. I appreciate his patience and knowledge during our conversation."
"Thank you for your kind words! We're glad to hear that Maxwell provided you with professional and timely service. His patience and knowledge truly make a difference, and we appreciate you taking the time to share your experience!"
David Vance
March 18, 2025
"Maxwell is very knowledgeable and easy to work with. He did an excellent job!"
"Thank you for your kind words! We're thrilled to hear that Maxwell's knowledge and dedication made your experience smooth and enjoyable. Providing excellent service is our top priority, and we’re glad he could assist you. We appreciate your support and look forward to helping you in the future!"
Euphrates Germaine
March 14, 2025
"Great customer service"
"Thank you! We appreciate your feedback and are always here to provide great service. Let us know if you ever need anything!"
kathy lee
March 13, 2025
"This was a great experience. I had all my questions answered and I switched my insurance over to Jan Rooney State Farm office. Patrick was very friendly and knowledgeable. He made the entire process stress free. I highly recommend these guys!!!!"
"Thank you for your kind words! We're so glad to hear that Patrick provided a smooth and stress-free experience while helping you switch your insurance. We appreciate your recommendation and look forward to being your trusted insurance team! If you ever need anything, don’t hesitate to reach out."
Kyle Nobles
March 10, 2025
"Phyllis is awesome. Saved me thousands on my auto/home owner policy bundle. She's very personable. I have been with progressive since 2005 so 20 years and left them. Thank you so much"
"Hi Kyle, thank you for sharing your kind review of Phyllis. She and the team always strive for great service, so we are glad to see that she has done so while helping you find the right coverage for your needs. Thank you for trusting us with your insurance needs. Please let us know if we can assist you in the future! -Jan"