State Farm® Insurance Agent Jan Rooney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cristy York
November 16, 2024
5
out of
5
rating by Cristy York
"Jordan Bair is an EXCEPTIONAL agent and he exemplifies leadership and professional. We spoke months ago and he noticed I had an accident that would fall off and he called back exactly when he said he would. He left such a positive and warm impression on me I saved his number in my phone and so when he called I knew exactly who he was. Yesterday he helped me switch from Farmers. I would not have switched if it wasn’t for Jordan! I can tell he really cares about his job AND HIS CUSTOMERS. He is genuine, thorough, and very informative. He answered all my questions and explained things like no other rep has before. Even though State Farm would be $10 more after Dec 20th than Farmers (Farmers has been over charging me massively for the past 6 months), because Jordan was such a good customer service rep I chose to switch anyway so I can get away from the robots at Farmers and have an agency with real people who really care. Never lose that! Jordan also explained two benefits I’ll now get that I didn’t get with Farmers which makes the ten dollars worth it (also the ten dollars really comes from me having a stop sign ticket). The benefits are the extra money if there’s a death and the much much better, affordable and competitive deductible rate for the same benefits."
claire willingham
November 14, 2024
5
out of
5
rating by claire willingham
"Always a pleasure with them!! So helpful and kind- I wouldn’t go anywhere else!!"
Jerry Moulder
November 7, 2024
4
out of
5
rating by Jerry Moulder
"Great people to work with, Thanks Jordan"
We responded:
"Thanks, Jerry! It was our pleasure assisting with your insurance needs. If there is anything more we can do to get that 5th star please let us know!"
Cheryl Schlossmacher
November 5, 2024
5
out of
5
rating by Cheryl Schlossmacher
"Phyllis is so knowledgeable and a pleasure to work with!"
We responded:
"This is wonderful to hear, Cheryl! Thank you for taking the time to acknowledge Phyllis' efforts! She and the rest of our team are grateful for your nice feedback."
David Derocher
November 2, 2024
5
out of
5
rating by David Derocher
"Great communication skills took the time to listen to what I needed in a policy."
We responded:
"Thank you for your kind words! We're so glad to hear that our team’s communication and attentiveness made a positive difference in finding the right coverage for you. Listening to our customers’ needs is always our top priority. We're here whenever you need us!"
Sarah Roberts
October 28, 2024
5
out of
5
rating by Sarah Roberts
"Ive had State Farm for a good few years now, and i absolutely love the team at Jan Rooney State Farm. Always a joy dealing with them. I have a hard time with insurance jargen, and they make sure i understand everything im hearing. A lot of agents out there can be very...robotic...for lack of better words. This team is always fun and nice to talk to. They have a sense of humor, which is necessary in this crazy world. Highly recommend!"
We responded:
"Thank you so much for your kind review and recommendation, Sarah! Both are greatly appreciated! We understand that insurance can be complex, but we don't ever want you to feel like you don't understand your coverage, so it's good to hear that you feel comfortable and informed. We're also glad that you appreciate our personable approach! If you ever have questions or need assistance, feel free to reach out anytime. We’re here for you!"
Anna Moody
October 17, 2024
5
out of
5
rating by Anna Moody
"Jordan has been the most pleasant insurance person and young man I have dealt with in a while. He seemed knowledgeable and was very professional. Thoroughly enjoyed speaking with him. Good work Jordan."
We responded:
"Thank you so much for your wonderful review, Anna! We’re really glad to hear that Jordan made your experience a positive one. I know he’ll truly appreciate your kind feedback. If you ever need anything else, please don’t hesitate to reach out!"
Helen Cannella
October 10, 2024
5
out of
5
rating by Helen Cannella
"We visited Jan Rooney’s Office for a review of our home and auto policies. She did a great job of reviewing our coverage on each policy. All of our questions and concerns were addressed. She explained the reasons for the recent rate increases and checked to see that we are receiving all available discounts. it is good to know that we have a friendly agent who will look out for us."
We responded:
"Thank you so much for your kind words, Helen! I'm glad I could help clarify your insurance coverage and address your concerns. It's important to me that you feel confident in your options, and our team is here to make sure your needs are taken care of. If you have any more questions, please feel free to let me know!"
Jeff Born
October 4, 2024
5
out of
5
rating by Jeff Born
"I have no complaints about any services that I have received from Jan Rooney State Farm. This branch is second to none. I am thankful I came here!"
We responded:
"Thank you so much for your kind words! We’re happy to hear that you’ve had a positive experience with our State Farm team. We strive to provide top-notch service to all our customers, and we’re grateful for the opportunity to assist you. If you ever need anything in the future, don’t hesitate to reach out!"
Sam Allen
October 2, 2024
5
out of
5
rating by Sam Allen
"Jan and her staff are always friendly and quick to reply when there is a need or question. We have been doing business with them for several years with both personal and business insurance. I highly recommend you consider them if you have insurance needs."
We responded:
"Thank you very much for your kind words, Sam! We truly appreciate your loyalty over the years and are delighted over the fact that you continue to choose us for your insurance needs! Thank you for recommending us, as well. Your support really means so much to our team."
Rachel LeGrand Love
September 27, 2024
5
out of
5
rating by Rachel LeGrand Love
"I have truly appreciated all the support as my husband and I changed over insurance policies!"
We responded:
"Thank you so much for your kind words! We're glad to hear that you and your husband had a smooth transition with your insurance. Our team is always here to provide the support you need. If you have any further questions or need assistance down the road, don't hesitate to reach out!"
Sheriece Rainner
September 26, 2024
5
out of
5
rating by Sheriece Rainner
"I love the Jan Rooney State Farm the customer service team is the best and I would recommend this State Farm agency for your insurance needs"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our customer service team. Your trust in the Jan Rooney State Farm agency means a lot to us, and we're here to support you with all your insurance needs. If you ever have any questions or need assistance, don't hesitate to reach out!"
Layla Hadley
September 25, 2024
5
out of
5
rating by Layla Hadley
"Jordan was very helpful. Had a friendly down to earth vibe."
We responded:
"Thank you for your feedback! We're glad to hear that Jordan’s friendly and down-to-earth approach made a positive impact. Our team is always here to provide helpful and approachable service whenever you need it!"
Connor Born
September 23, 2024
5
out of
5
rating by Connor Born
"Catherine is very knowledgeable and extremely helpful with any questions on regards of deductibles etc. and what’s best for you and also helps as much as possible with any discounts you’re eligible for."
We responded:
"Thank you for your kind words about Catherine! We're thrilled to hear she provided knowledgeable and helpful service. We appreciate your feedback and look forward to continuing to serve you!"
Paul Balbuze
September 17, 2024
5
out of
5
rating by Paul Balbuze
"Phyllis is excellent!! She went out of her way to explain everything I was getting in my coverage and helped me find a good price."
We responded:
"We appreciate your kind words, Paul! I'm so glad Phyllis was able to help with your insurance needs efficiently! I'll make sure she sees your nice review. If you need any further assistance, just let us know!"
Kimberly Rawlins
September 16, 2024
5
out of
5
rating by Kimberly Rawlins
"Everyone has always been friendly, professional and helpful. Very pleased with my Jan Rooney State Farm Insurance experience. Samantha, in particular was very helpful with my policy questions."
We responded:
"Thank you for your feedback, Kimberly! I'm pleased to hear that our team has consistently been welcoming and helpful. I'm especially glad that Samantha was able to assist you effectively with your questions. Please feel free to reach out if you need anything else. Thanks for being a part of our State Farm family!"
ELIZABETH WILSON
September 16, 2024
5
out of
5
rating by ELIZABETH WILSON
"I have received excellent service from them regarding all my policies. They really look out for your best interest when offering lines of protection that your family may need!"
We responded:
"Thanks for the 5-star review, Elizabeth! It was our pleasure helping you and your family with your insurance needs. Thanks for taking the time to let us know how your experience with our office went!"
Hilda
September 16, 2024
5
out of
5
rating by Hilda
"I received excellent service from the Angelina when my car was hit by another driver in a private parking lot. She was able to find the the other driver's insurance company contact number and made the initial call to start the claims process with the other insurance company. She followed up with me along the way to make sure my car was fixed to my satisfaction."
We responded:
"Thank you very much for your positive review, Hilda! I’m thrilled to hear that Angelina was able to get in contact with the other driver's insurance company and help you out during a stressful time. I'm so glad we could get that straightened out to your liking! If you need any further assistance or have questions regarding your coverage, please don’t hesitate to reach out. Thanks again for your kind words and support"
Shawn Martin
September 13, 2024
5
out of
5
rating by Shawn Martin
"I spoke with Samantha about a situation and she was so helpful. Angela was also insightful. They took their time and just very genuine. Thanks ladies!!!"
We responded:
"Thank you so much, Shawn, for taking the time out of your day to share your experience with Samantha and Angela! They're happy to help and would like you to know that you're very welcome for the assistance! We're here if you need anything."
ME Robinson
September 5, 2024
5
out of
5
rating by ME Robinson
"Samantha was so very helpful and took time to explain coverage options for me when adding an additional vehicle. I've with Jan Rooney for a few years now and can't say enough about their service."
We responded:
"Thank you for your kind words and for being a valued member of our State Farm family for the past few years! It’s great to hear that Samantha provided you with the assistance you needed and took the time to thoroughly explain your insurance coverage options. We appreciate your continued trust and look forward to serving you for many more years to come! If you ever have any further questions, we're always here to help."
Georgine Lightsey
September 4, 2024
5
out of
5
rating by Georgine Lightsey
"Excellent experience. Angeline provided top-tier customer service and was very kind & personable. She definitely went above & beyond to help me get my questions answered & claim filed. Very satisfied."
We responded:
"Thank you for sharing your experience! It’s great to hear that Angeline provided you with top-tier customer service and went above and beyond to assist you. Your satisfaction is our priority, and we're glad Angeline could make that happen. If you need anything else pertaining to your insurance needs, we're here to help!"
Tony Love
September 3, 2024
5
out of
5
rating by Tony Love
"I've been working with Jan Rooney, and company, for years stellar customer service I recommend Jan Rooney at State Farm."
We responded:
"Thank you so much for your kind words and continued trust in our State Farm team. We’re thrilled to hear that you’ve consistently experienced stellar customer service. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same high level of care and dedication."
Ann Thompson
August 25, 2024
5
out of
5
rating by Ann Thompson
"I love this company. They have been very efficient in taking care of me, always reviewing my policy and being sure I have exactly what I need. In a world that doesn’t seem to care about customer service any more, it’s wonderful to have one that does care."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. Providing exceptional customer service and ensuring our State Farm customers have the right insurance coverage is our top priority. We're grateful for your trust and are always here to support you. Your satisfaction means the world to us!"
W McVey
August 14, 2024
5
out of
5
rating by W McVey
"Jan and Jan’s team are GREAT! Knowledgeable and responsive. Highly encourage you to give them a call"
We responded:
"Thank you so much! We highly appreciate your positive review and praise! Feel free to let us know if you need anything else. -Jan"
Catherine Ariail
August 12, 2024
5
out of
5
rating by Catherine Ariail
"Excellent service, thank you Phyllis!"
We responded:
"Thank you very much Catherine for taking the time to leave our State Farm Insurance Office a 5 Star Google review. I will be sure to pass along your kind words to Phyllis as I know she will appreciate them. We look forward to working with you and we hope you have a great week! – Jan Rooney State Farm Insurance Office, Canton GA"