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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martin Maignan

June 25, 2025

5  out of  5
rating by Martin Maignan
"Excellent service. They made everything super smooth and easy."
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Tracy Taylor

June 24, 2025

4  out of  5
rating by Tracy Taylor
"I spoke with Chris today regarding my current policy. She answered all of questions, looked for option that could save me money, provide quotes and she was so pleasant and knowledgeable. Thank you"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Kris provided such helpful, attentive service. Her dedication to finding the right options and making the process pleasant and informative is exactly what we strive for. We truly appreciate your kind words and the opportunity to assist you!"
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Darrell King

June 23, 2025

5  out of  5
rating by Darrell King
"very respectful and knowledgeable about product made the whole experience easy!"
We responded:
"Thank you so much for your kind words! We’re pleased to hear that your experience was smooth and that our State Farm team’s professionalism and product knowledge made a difference. We’re here to make insurance straightforward and supportive every step of the way!"
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Leticia Andres

June 20, 2025

5  out of  5
rating by Leticia Andres
"Maxwell was awesome at helping me out with my insurance."
We responded:
"Thank you for sharing your experience! We're glad to hear Maxwell was awesome in assisting you with your insurance needs. We'll be sure to pass along your kind words—he’ll appreciate it! We're grateful to have you with us."
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Diana Gissendanner

June 20, 2025

5  out of  5
rating by Diana Gissendanner
"Always extremely helpful and goes above and beyond to make sure you are taken care of!"
We responded:
"Thank you for the wonderful feedback! We're honored to hear that our State Farm team consistently goes above and beyond to ensure you're well taken care of. Providing exceptional service is always our top priority—we truly appreciate your continued trust and support!"
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Josselyne H.

June 19, 2025

5  out of  5
rating by Josselyne H.
"This is a great office and I advised any and everyone to do business with them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christopher Gardner

June 17, 2025

5  out of  5
rating by Christopher Gardner
"Phyllis was amazing!! She was able to double our coverage for less money! So glad she reached out to us!"
We responded:
"Thank you for the kind words! We're so glad to hear that Phyllis was able to help double your coverage while saving you money — that’s exactly the kind of service we strive to provide. We appreciate the opportunity to work with you and are grateful you took the time to share your experience!"
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Tiffany Holcombe

June 17, 2025

5  out of  5
rating by Tiffany Holcombe
"Kris was super sweet and helpful! Made talking to her a breeze!"
We responded:
"Thank you so much for the kind words! We're glad to hear that Kris made your experience easy and enjoyable. She's a valued part of our team, and we appreciate you taking the time to share your feedback!"
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Andrew Krejci

June 16, 2025

5  out of  5
rating by Andrew Krejci
"Maxwell was beyond a help to us! 10/10 recommend he talked through every single step and helped insure the right coverage was applied. Thanks!"
We responded:
"Thank you for the wonderful feedback! We're so pleased to hear that Maxwell provided such thorough and attentive support. His commitment to walking through each step and ensuring the proper coverage is exactly the level of service we strive for. We truly appreciate your recommendation!"
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Andrea Russell

June 16, 2025

5  out of  5
rating by Andrea Russell
"Always friendly and helpful. We have used this agency for over 5 years. Highly recommend"
We responded:
"Thanks, Andrea! Provided exceptional service and helping our State Farm customers save money is what we love to do. Please reach out with anything else you may need help with!"
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Cindy Schulz

June 14, 2025

5  out of  5
rating by Cindy Schulz
"Customer service has always been exceptional."
We responded:
"Thank you for the review, Cindy! It was our pleasure assisting with your insurance needs. If our State Farm can help in any other way please let us know! "
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Kennon Woods

June 13, 2025

5  out of  5
rating by Kennon Woods
"Kris made the process of receiving information very easy, efficient and effortless on my part…Plus , Kris ,making sure that the information was tailored to my needs, had me at attention though the whole process. I could only wish to get the assistance that Kris gave me . State Farm , I think you messed it up with Kris. Now, the other employees have a high bar to reach, Kris definitely set it… Around of applause, standing ovation is due. Thanks Kris…👏👏👏👏👏👏👏👏👏 …..please excuse the punctuation grammar errors"
We responded:
"Hello Kennon, thank you for sharing your wonderful experience with our team. We are delighted to hear that Kris made the insurance process easy and tailored to your needs. Next time you need us, we will be here, so please do not hesitate to reach out with any questions or concerns! -Jan"
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Jerry Hicks

June 13, 2025

5  out of  5
rating by Jerry Hicks
"Very helpful knew exactly what I needed"
We responded:
"Thank you for your feedback! We're glad to hear you had a helpful experience and that our State Farm team was able to identify exactly what you needed. We're always here to assist—don’t hesitate to reach out anytime!"
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Omero Renteria

June 11, 2025

5  out of  5
rating by Omero Renteria
"They are always available to assist when needed. I highly recommend using Agent Jan Rooney- State Farm Insurance. By far the best Insurance Agent I have ever worked with. 10 STAR!!!!!!!"
We responded:
"Thank you for the 5-star review and recommendation! We work hard to make ourselves easily available to our State Farm customers. Happy to have been able to help!"
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Will Alexander

June 9, 2025

5  out of  5
rating by Will Alexander
"There is nothing better in business then speaking to a human on the other end of the phone. That’s what signifys Jan Rooneys State Farm.from countless other business models.personal services."
We responded:
"Thank you for your kind words and for recognizing what sets us apart. In an era of automation, we remain committed to the personal touch—because we believe there’s no substitute for genuine human connection. Your appreciation reinforces our belief that real conversations still matter. We’re honored to serve you!"
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STEVEN ALVEY

June 7, 2025

5  out of  5
rating by STEVEN ALVEY
"Outstanding service! Knowledgeable and answered all my questions. Found the insurance package that worked best for me!"
We responded:
"Thank you for the kind words! We're so pleased to hear that you had a positive experience and found the right insurance package to meet your needs. Our team takes great pride in providing knowledgeable guidance and outstanding service every step of the way. We're grateful for the opportunity to serve you!"
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Richard Gerber

June 7, 2025

5  out of  5
rating by Richard Gerber
"I came in for information and left with a new contract. Patrick saw me quickly, answered all my questions and went above and beyond. I highly recommend Jan Rooney agency."
We responded:
"Thank you for sharing your experience! We're glad to hear that Patrick was able to assist you promptly and thoroughly. Going above and beyond is something we take great pride in, and it’s wonderful to know you felt supported every step of the way. We appreciate your recommendation."
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Dr. Vickie H. Williams-Benson

June 7, 2025

5  out of  5
rating by Dr. Vickie H. Williams-Benson
"Patrick was very professional and insured me that I was getting the best rates for my home and auto. I recommend Jan Rooney State Farm Agency. Make sure you speak with Patrick about your insurance needs. Thank you!"
We responded:
"Thank you for the thoughtful review! We're pleased to hear that Patrick provided professional service and helped you feel confident in securing the right coverage for your home and auto. Your recommendation means a great deal to us. We’re proud to have Patrick on our team and grateful you chose the Jan Rooney State Farm Agency!"
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Sherri Valverde

June 6, 2025

5  out of  5
rating by Sherri Valverde
"I was looking for a lower rate on my auto and home insurance and worked with Maxwell at Jan Rooney - State Farm Insurance. He was so helpful and pleasant to work with and he is saving us over $1200 a year on insurance! Thanks Maxwell for helping us out!!"
We responded:
"Thank you for sharing your experience! We're pleased to hear that Maxwell provided such helpful and pleasant service while assisting with your auto and home insurance needs. His dedication to our customers truly reflects the standard we strive for every day. We appreciate the opportunity to serve you!"
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Tamela McKenzie

June 6, 2025

5  out of  5
rating by Tamela McKenzie
"I had a great experience working with Patrick. He provided a fast and detailed quote for both home and auto insurance and was incredibly helpful throughout the process. His expertise helped me find the right coverage while saving me money. Highly recommend for anyone looking for reliable and cost-effective insurance options!"
We responded:
"Thank you for the kind words! We're pleased to hear that Patrick delivered a fast, detailed, and helpful experience while guiding you through your home and auto insurance options. His expertise and commitment to providing reliable coverage are what we aim for with every customer. We truly appreciate your recommendation!"
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April Phillips

May 30, 2025

5  out of  5
rating by April Phillips
"I highly recommend them. They're on top of everything and they have great rates. Kris gave me awesome customer service."
We responded:
"Thank you so much for your recommendation! We're thrilled to hear that you're pleased with our service. Your satisfaction is our top priority, and we're glad to know we're meeting your expectations. If you ever need anything else, please don't hesitate to reach out!"
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Mica Toczynski

May 30, 2025

5  out of  5
rating by Mica Toczynski
"I was recently insured with GEICO but I recieved call from Phyllis & she said she could could get me a better rate. She indeed get me a better rate, she saved me $500 a month. What prompted my review today was a warm phone call with Teresa(sorry if I misspelled your name). She was so kind & helpful. She made making my monthly payment easier for me. She was also very relatable. I have spoken to 3 different ladies in this office & each of them have been helpful & kind. I’m so glad I made the switch to State Farm. It’s a much more personal experience which I appreciate."
We responded:
"Thank you for leaving us a great review, Mica! We are thrilled to see that our team went above and beyond to help you find the right coverage for your needs. We truly appreciate you choosing us, so please let us know if you have any questions or concerns. We are always here to assist you! -Jan"
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Vishal Gupta

May 29, 2025

5  out of  5
rating by Vishal Gupta
"I had a fantastic experience working with Patrick to get a new home insurance policy. From start to finish, he was incredibly helpful, knowledgeable, and responsive. He took the time to answer all of my questions thoroughly and made sure I understood every detail of the policy options. Most importantly, he helped me find the best coverage at a great rate. Patrick made what could have been a stressful process feel easy and straightforward. Highly recommend working with him if you're looking for someone who truly has your best interests in mind!"
We responded:
"Hi Vishal, thank you for sharing your kind words with our team. We are thrilled to hear that Patrick was helpful, knowledgeable, and responsive throughout your time with him. Thank you for choosing us for your insurance needs and for your recommendation of Patrick. Please let us know if you have any questions or concerns. We are always here to help! -Jan"
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hanan wehbe

May 28, 2025

5  out of  5
rating by hanan wehbe
"My 5 stars go to the best insurance rate and their best customer service."
We responded:
"Hi Hanan, thank you for sharing your kind review with us. We are thrilled to hear that our service is top-notch, and you are happy with your coverage as well. Thank you for trusting us, and we look forward to assisting you again soon. Please let us know if you have any questions! -Jan"
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Mark Niethammmer

May 27, 2025

5  out of  5
rating by Mark Niethammmer
"The Jan Rooney agency is like none other. Kris King was so helpful in providing quotes for three different cars I am considering purchasing. Customer Service is alive and well at this business! If you are shopping your insurance, you need to call them. Do it. Your future self will thank you."
We responded:
"Thank you for sharing your experience! We're so glad your friend recommended reaching out and that we could help you save on your insurance. It’s always worth reviewing your options, and we’re happy we could provide the coverage you need at a better cost. If you ever have any questions, we’re here to help!"