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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Schell

March 26, 2025

5  out of  5
rating by Kimberly Schell
"Maxwell was so professional and provided great timely service. I appreciate his patience and knowledge during our conversation."
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David Vance

March 18, 2025

5  out of  5
rating by David Vance
"Maxwell is very knowledgeable and easy to work with. He did an excellent job!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Maxwell's knowledge and dedication made your experience smooth and enjoyable. Providing excellent service is our top priority, and we’re glad he could assist you. We appreciate your support and look forward to helping you in the future!"
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Euphrates Germaine

March 14, 2025

5  out of  5
rating by Euphrates Germaine
"Great customer service"
We responded:
"Thank you! We appreciate your feedback and are always here to provide great service. Let us know if you ever need anything!"
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kathy lee

March 13, 2025

5  out of  5
rating by kathy lee
"This was a great experience. I had all my questions answered and I switched my insurance over to Jan Rooney State Farm office. Patrick was very friendly and knowledgeable. He made the entire process stress free. I highly recommend these guys!!!!"
We responded:
"Thank you for your kind words! We're so glad to hear that Patrick provided a smooth and stress-free experience while helping you switch your insurance. We appreciate your recommendation and look forward to being your trusted insurance team! If you ever need anything, don’t hesitate to reach out."
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Kyle Nobles

March 10, 2025

5  out of  5
rating by Kyle Nobles
"Phyllis is awesome. Saved me thousands on my auto/home owner policy bundle. She's very personable. I have been with progressive since 2005 so 20 years and left them. Thank you so much"
We responded:
"Hi Kyle, thank you for sharing your kind review of Phyllis. She and the team always strive for great service, so we are glad to see that she has done so while helping you find the right coverage for your needs. Thank you for trusting us with your insurance needs. Please let us know if we can assist you in the future! -Jan"
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Edward Kroell

March 5, 2025

5  out of  5
rating by Edward Kroell
"The Jan Rooney staff made the transition to State Farm easy and easy and pleasant. They listened to me and didn't push extra coverages I wasn't interested in. Overall, surprisingly positive experience."
We responded:
"Hi Edward, thank you for sharing your great review. We are excited to hear that our team made your time easy and pleasant and did not push you to do anything you did not want to do. Thank you for trusting us and we look forward to working with you again soon, so please let us know if you ever need anything! -Jan"
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Julian Garrett

February 27, 2025

5  out of  5
rating by Julian Garrett
"Most friendly and professional service I’ve EVER had from an insurance agent. Patrick explained every policy option very thoroughly and led me in the right direction for MY specific needs. By the end of setting up my policy I was overjoyed with not only the amount of money I will be saving but knowing I can talk to a real agent close to home if we ever need anything! 1000% recommend!!"
We responded:
"Thank you for your amazing review! We're so happy to hear that Patrick provided you with friendly, professional service and helped find the right coverage for your needs. Saving money while having a local agent you can rely on is a win-win! We appreciate your recommendation and look forward to being here for you whenever you need us."
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Chris Hutchings

February 21, 2025

5  out of  5
rating by Chris Hutchings
"This office and especially Maxwell did an exceptional job helping me and my family Insurance."
We responded:
"Thank you for your kind words! We're so glad to hear that Maxwell and our team provided exceptional service to you and your family. We appreciate your trust and are always here to help with your insurance needs!"
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Jo Summers

February 18, 2025

5  out of  5
rating by Jo Summers
"Patrick was awesome. The process was quick and informative. Plus he saved me over $100 a month!!"
We responded:
"Thank you for your feedback! We’re thrilled to hear that Patrick made the process smooth and informative while helping you save on your insurance costs! We appreciate your trust in us—don’t hesitate to reach out if you ever need anything!"
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James Alewine

February 18, 2025

5  out of  5
rating by James Alewine
"Patrick was an absolute breeze to work with and a wealth of knowledge. He got me more coverage and a lower monthly premium than I had with Progressive."
We responded:
"Thank you for sharing your experience! We’re so glad Patrick was able to provide you with better coverage at a lower cost. His knowledge and dedication to helping customers find the right fit truly make a difference. If you ever need anything, we’re here to help!"
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The Voice of Truth

February 18, 2025

5  out of  5
rating by The Voice of Truth
"Very friendly. Concerned about provided the right coverage. Great follow up!"
We responded:
"Thank you for your kind words! We’re glad to hear you had a great experience with our team. Providing the right coverage and staying attentive to our customers is always our priority. If you ever need anything, we’re here for you!"
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Mark Niethammmer

February 17, 2025

5  out of  5
rating by Mark Niethammmer
"I had a friend recommend that I call the Jan Rooney State Farm Agency to see if I could save some money. I have no idea that my current insurance company was charging me $400 more per month for the same coverage. I should have made this call a long time ago. If you’re reading this review, believe me, it’s worth a call!"
We responded:
"Thank you for sharing your experience! We're so glad your friend recommended reaching out and that we could help you save on your insurance. It’s always worth reviewing your options, and we’re happy we could provide the coverage you need at a better cost. If you ever have any questions, we’re here to help!"
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Nancy

February 13, 2025

5  out of  5
rating by Nancy
"Maxwell Smith was extremely pleasant and personable to speak with. He helped me with the best rates he could offer, and discounts. This made my search for car insurance much easier to deal with. 5 ⭐"
We responded:
"Thank you for your kind review! We're happy to hear that Max provided a pleasant experience and helped you find the best rates and discounts. We appreciate your feedback and are glad we could make your car insurance search easier!"
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Cynthia Bailey

February 13, 2025

5  out of  5
rating by Cynthia Bailey
"I have moved, and needed to change agents for State Farm. I chose Jan Rooney as my agent because she is close to my residence. Had an appointment with her yesterday, and her office is very efficient, friendly, and she went over with me everything for my car, and homeowners policies. She was very patient with me because I had to have her repeat a lot of things that I did not understand. Everything worked out well And I left there, satisfied. Have been with State Farm for over 50 years."
We responded:
"Thank you for taking the time to share your experience! It’s great to hear that our State Farm team made your transition smooth and stress-free. Their efficiency, friendliness, and patience in reviewing your car and homeowners policies clearly made a positive impact. We truly appreciate your 50+ years of loyalty to State Farm and are glad you left feeling satisfied!"
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Todd Daniel

February 12, 2025

5  out of  5
rating by Todd Daniel
"Great customer service and nice to have a local agent I can trust and meet with in person. Thank you Patrick!"
We responded:
"Thank you for your kind words! We're glad to hear that Patrick provided great service and that you appreciate having a trusted local agent. We’re always here for you whenever you need us!"
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Lisa Dekle

February 11, 2025

5  out of  5
rating by Lisa Dekle
"Maxwell was awesome when trying to save us some money on our truck and rv insurance!! He was truly a delight to deal with."
We responded:
"Thank you for your kind words! We're so glad to hear that Maxwell was able to help you save on your truck and RV insurance. He truly enjoys assisting our customers, and we appreciate you taking the time to share your experience! If you ever need anything else, don’t hesitate to reach out."
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Richard Stregowski

February 6, 2025

5  out of  5
rating by Richard Stregowski
"Very knowledgeable and helpful working with me to create the best policies."
We responded:
"Thank you for your kind words! We're glad we could help you find the right insurance to fit your needs. If you ever have any questions or need further assistance, we're always here for you!"
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wesley popham

February 4, 2025

5  out of  5
rating by wesley popham
"We have had all of our vehicles as well as my business insurance through Jan Rooney for years. Her team is awesome. They have always been quick to help. I cant recommend them enough. Nobody enjoys dealing with insurance but Jan and her team make it a great experience."
We responded:
"Thank you for your loyalty and kind words about our State Farm team! We’re grateful for the opportunity to support your personal and business insurance needs. Providing a great experience is always our goal, and we truly appreciate your recommendation!"
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Donna Wilson

January 31, 2025

5  out of  5
rating by Donna Wilson
"We had a great experience at this State Farm location. Jan’s team is a pleasure to work with. They saved us a tone of money when we switched our Homeowner’s Policy from another company."
We responded:
"Thank you for sharing your experience! We're so glad to hear that our State Farm team was able to help you save on your Homeowner's Insurance. We truly appreciate your trust and are happy to have been able to assist you. If you ever need anything else, we're here for you!"
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Leonardo Gonzalez

January 31, 2025

5  out of  5
rating by Leonardo Gonzalez
"I just want to express how much i am grateful to have mr.maxwell as our state farm agent he has surpassed all my expectations with everything from my car insurances to my family's life insurance he is the kind of person that doesn't mined at all working late hours with any one alway as nice as possible and I could say I would recommend him any time any where any day please if anyone needs help for insurances please call this agency you won't regret it at all"
We responded:
"Thank you so much for your kind words! We're grateful to have Max on our team, and it's wonderful to hear that he has exceeded your expectations with his dedication and service. Your recommendation means a lot, and we truly appreciate your trust. If you ever need anything, we're always here to help!"
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Derek Brooks

January 29, 2025

5  out of  5
rating by Derek Brooks
"I recently had a need to get a new homeowners policy, and decided to give Jan Rooney StateFarm a shot. I was very impressed with Maxwell and his knowledge of coverages and limits that would apply to me and my family! I am very pleased with the coverage and the cost!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Max provided knowledgeable guidance and helped you secure the right homeowners coverage for your family. We appreciate your trust in our State Farm team and are always here to help with any future needs!"
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PJ Fraser

January 22, 2025

5  out of  5
rating by PJ Fraser
"Had a very pleasant and professional experience switching to State Farm. Max laid out every option and helped me in saving a lot."
We responded:
"Thank you for your kind words! We're glad to hear that Max provided a pleasant and professional experience while helping you explore your options and save. We're always here to assist with your insurance needs!"
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Dennis Bartlett

January 13, 2025

5  out of  5
rating by Dennis Bartlett
"My experience was very good. Professional, knowledgeable, friendly . Phyllis was very good, and I'm a retired firmer insurance agent."
We responded:
"Thank you for sharing your feedback! We’re thrilled to hear that Phyllis provided you with professional, knowledgeable, and friendly service. It’s especially meaningful coming from someone with your experience in the industry. If you ever need assistance in the future, we’re here to help!"
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James Harper

January 8, 2025

5  out of  5
rating by James Harper
"Very helpful, anytime you call.They always willing to talk to you about anything, and help explain it all to you."
We responded:
"Thank you for your kind words! We're so glad to hear that our team has been helpful and available whenever you need us. Providing clear explanations and support is a top priority for us. We're always here to assist with anything you need!"
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Noelle Ard

January 6, 2025

5  out of  5
rating by Noelle Ard
"Samantha answered the phone and I’m sure it was with a smile, as it transpired through the phone. I was dreading this call and she made my day so much better by being customer focused, kind and helpful. It really does make a difference in the experience you have and how it impacts your mood during and after a call. Be like Samantha!"
We responded:
"Thank you so much for sharing your experience! We're delighted to hear how Samantha's kindness and customer focus turned your day around. Our team strives to make every interaction a positive one, and it means the world to know she made such a difference for you. We’re lucky to have her on our State Farm team, and your kind words will surely brighten her day. If you need anything else, don’t hesitate to reach out—we’re here to help!"