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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Pless

July 2, 2026

5  out of  5
rating by Janice Pless
"I love their customer service. Always nice and professional"
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Layla Hadley

June 26, 2026

5  out of  5
rating by Layla Hadley
"My agent was very helpful. He had a friendly down to earth vibe."
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Andie Russ

June 24, 2026

5  out of  5
rating by Andie Russ
"⭐⭐⭐⭐⭐

I can’t say enough good things about this insurance company! They are always helpful, responsive, and genuinely easy to talk to. Any time I’ve had questions or needed assistance, they’ve taken the time to explain everything clearly and make the process stress-free. Their policies are great, and I feel confident knowing my family is well covered. It’s refreshing to work with a company that truly cares about its customers. Highly recommend!"
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Tony Radnoti

June 23, 2026

5  out of  5
rating by Tony Radnoti
"Great, friendly, and fast help with any issue, always willing to help and gives you all options."
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Christopher Greene

May 28, 2026

5  out of  5
rating by Christopher Greene
"Great folks!"
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Sonjia Evans

May 11, 2026

5  out of  5
rating by Sonjia Evans
"The agents are very helpful nice and professional"
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herbert Duarte

May 8, 2026

5  out of  5
rating by herbert Duarte
"This State Farm office it’s been amazing! Customer service is 10+ always helpful and very attentive to our needs!!they help us to safe money with our insurance many times!!"
We responded:
"Thank you for your kind review of State Farm Agent Jan Rooney’s Team. We appreciate it!"
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Vinod Hampapur

May 7, 2026

5  out of  5
rating by Vinod Hampapur
"I would like to sincerely thank David Smith (from Jan Rooney’s team) for his excellent help and support in getting my auto and home insurance set up.
David was responsive, knowledgeable, and patient throughout the process, and he helped me secure coverage at a very attractive price. His guidance made the entire experience smooth and stress‑free.
I truly appreciate his support and dedication to customer service. Please extend my thanks to him for a job well done."
We responded:
"Thank you for the 5-star review, Vinod! Here on State Farm Agent Jan Rooney’s Team, we are proud to serve our community and appreciate your recognition. "
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Patty Childress

May 4, 2026

5  out of  5
rating by Patty Childress
"Ben is absolutely wonderful helping us. We don't want a fly by night insurance company. It's reassuring to know we are covered!"
We responded:
"Thank you for taking the time to leave a 5-star review! It was our pleasure assisting with your insurance needs."
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M Yeager

April 22, 2026

5  out of  5
rating by M Yeager
"Patrick was very knowledgeable and patient as he reviewed the policies with me. He took the time to explain the different costs and the break down of the policies. State Farm is fortunate to have him on their team."
We responded:
"Thanks so much for the fantastic rating, M! We are so glad you had a positive experience with us here on State Farm Agent Jan Rooney’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Scott Dyess

April 7, 2026

5  out of  5
rating by Scott Dyess
"After 5 years with Jan Rooney’s State Farm office, I can’t say I’ve had a lot of experiences. Honestly, between Jan’s office taking care of things, and State Farm’s coverage & claim service, Almost everything has been on autopilot. On the very few occasions, when I have needed to interact with Jan’s office, whether it was Angela, Ashley, Ben, or Jan herself, I really couldn’t have asked for better service & support. I have felt like each of them have been incredibly empathetic to whatever my circumstance was, in that moment, and left me impressed that I had been provided the very best alternative for the particular situation.
At the ripe old age of 62, I’ve had a lot of interactions with P&C agents & carriers over the years, and too often come away feeling like my business didn’t matter & I just wasn’t appreciated. Have NOT felt that way with Jan, nor any of her people. 👍"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jan Rooney’s Team. "
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Marrissa Stormweaver

April 3, 2026

5  out of  5
rating by Marrissa Stormweaver
"Ben Hamilton was honestly so helpful. He went through my policies piece by piece, and one thing I can't emphasize enough is that he wasn't pushy. There's few things more refreshing than someone in sales NOT pushing me into policies and things that I don't need. Insurance has the opportunity to be so predatory, and it's really refreshing to find people in the industry who genuinely want people to be taken care of and safe."
We responded:
"Wow, thank you for the 5-star review, Marrissa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Amber Green

April 3, 2026

5  out of  5
rating by Amber Green
"Ben was great! Answered all my questions and made it all so easy to understand"
We responded:
"Amber, thank you for your wonderful review of State Farm Agent Jan Rooney’s Team!"
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Charlie Oliver

April 3, 2026

5  out of  5
rating by Charlie Oliver
"Spoke with Ben who was knowledgeable and helpful. Very patient with explaining things and making sure I understood everything. Very nice experience."
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Alec Mayes

April 3, 2026

5  out of  5
rating by Alec Mayes
"Ben made our time consulting about future car insurance painless and very informative. It made me feel heard and respected as a future client. We will be keeping State Farm high on our list due to Ben's contributions."
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Grayson Barker

February 27, 2026

5  out of  5
rating by Grayson Barker
"Phyllis was amazing! She really stood by me and found me an incredible deal. She took her time and made sure we did everything we could to save me money. 100/10 would recommend!"
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Tara Wright

February 26, 2026

5  out of  5
rating by Tara Wright
"Very helpful and informative! We had a great experience."
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Steven Chaney

February 26, 2026

5  out of  5
rating by Steven Chaney
"Everyone ive spoken to at this agency has been professional and thorough. Regardless of the price from the state farm company, Jan Rooney and her team have never fallen short when it comes to their customers."
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cronicslayer 101

February 25, 2026

5  out of  5
rating by cronicslayer 101
"I was given everything I need to know about my policies and they are able to work with you on pricing. Great experience"
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Tiffany Weck

February 18, 2026

5  out of  5
rating by Tiffany Weck
"Jan Rooney and her team are great! We have been very pleased."
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Mary Wright

February 16, 2026

5  out of  5
rating by Mary Wright
"Always helpful and happy to help"
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tracyu hancock

February 13, 2026

5  out of  5
rating by tracyu hancock
"The man that I talked with was very professional very nice he’s playing everything to me I understand everything he was saying just by talking with him, I’m gonna get some additional insurance"
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rivers carroll

February 12, 2026

5  out of  5
rating by rivers carroll
"This team is always on top of it. Great communication and family culture which I love. Thanks guys!"
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Lynne Rutherford

February 11, 2026

5  out of  5
rating by Lynne Rutherford
"Very helpful in transferring policies and providing information as we are new to the state.
Knowledgeable, professional, and good communication."
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Gary Truett

February 10, 2026

5  out of  5
rating by Gary Truett
"Very professional,very courteous."