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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Trippett

April 11, 2024

5  out of  5 rating by Janet Trippett
"Oscar who works with Jan Rooney's office is very knowledgeable and very professional plus he is patient with people."
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Ronda Tresham

April 9, 2024

5  out of  5 rating by Ronda Tresham
"Excellent agency. Prompt, courteous, helpful , and best of all, able to speak directly to a person. Thank you."
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Patty Casbarro

April 5, 2024

5  out of  5 rating by Patty Casbarro
"Everyone in Jan Rooney’s office go above and beyond to answer any questions you may have. I can honestly say they are the best State Farm agents we have worked with in our 40 years as State Farm customers."
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Oskar Arnold

March 29, 2024

5  out of  5 rating by Oskar Arnold
"This agency CARES about their customers. In my time working for Jan, I have seen countless examples of her dedication to the policy holder. I trust her with my own insurance and I would never hesitate to recommend her office to anyone!"
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Aaron Berg

March 28, 2024

1  out of  5 rating by Aaron Berg
"These people are absolute criminals. If you use the product you pay for, they drop you. That is after fighting tooth and nail just to be able to file a legitimate claim."
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Kelly Payne

March 20, 2024

5  out of  5 rating by Kelly Payne
"Great service! Very helpful!"
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Chad Michno

March 7, 2024

5  out of  5 rating by Chad Michno
"Super friendly and really fast with getting my problem resolved!!!!"
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Colleen Houghton

February 29, 2024

5  out of  5 rating by Colleen Houghton
"Always receive great service!"
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Cheree Curtis

February 21, 2024

5  out of  5 rating by Cheree Curtis
"I appreciate the personal touch that we get from Jan Rooney and her team. Always keeping us updated and looking for ways to keep our cost down. The multiple policy discount is a plus."
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teamcandelario

February 7, 2024

5  out of  5 rating by teamcandelario
"Had a fantastic experience this morning with Catherine. My wife and I were wondering why our auto insurance went up recently. Catherine took the time to explain how the implementation of GA House Bill 221 impacted all insurers. Additionally, I was provided specifics for each of the vehicles on our policy. Lastly, she made effective recommendations that will allow for our costs to be reduced. All with a smile in her voice. As the commercial says, ‘Like a good neighbor! State Farm is there!’ Thank you Team Rooney!"
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Owen Wilson

February 7, 2024

5  out of  5 rating by Owen Wilson
"We have enjoyed 8+ years of great service from Jan Rooney and her team. My most recent interaction was with Camden who was able to answer all of my many questions. Everyone I talk to is friendly and always eager to help!"
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Melanie Critelli

February 2, 2024

5  out of  5 rating by Melanie Critelli
"This is my second post to recommend this office, as my family snd I continue to receive excellent care from Jan Rooney’s State Farm office. I highly recommend them."
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Glenn Burris

February 2, 2024

5  out of  5 rating by Glenn Burris
"Great feedback, help and hospitality. Professional and very responsive. I highly recommend the Jan Rooney State Farm Insurance Team."
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Nancy Brown

January 29, 2024

5  out of  5 rating by Nancy Brown
"Very helpful with my home and auto. Got good rates, and they are always happy to help. Very pleased."
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David G

January 25, 2024

5  out of  5 rating by David G
"Outstanding customer service. I moved from out of state to Georgia, and had a lot of needs in getting my policies started. I was treated respectfully and given a lot of personal attention. When there were some issues, the agent, Jan Rooney, went the extra mile to make sure everything got resolved, favorably for me. I highly recommend this agency and would give them 10 stars if possible! Not to mention, State Farm rates were better than Geico and others."
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Roxanne Mcfarlane

January 12, 2024

5  out of  5 rating by Roxanne Mcfarlane
"Jan Rooney shows great customer service and is very helpful."
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Kevin Cornish

January 12, 2024

5  out of  5 rating by Kevin Cornish
"Huge shoutout to the amazing customer service team at Jan Rooney - State Farm Insurance Agency! I reached out with a few questions about my policy, feeling a bit overwhelmed by the details. Each of the agents I spoke with was fantastic, but a special thanks to Catherine who went above and beyond. They didn't just answer my questions, they took the time to walk me through everything, explain different options, and even helped me identify some discounts I wasn't aware of. Not only did I leave feeling confident about my coverage, but I managed to optimize my plan and save some money too! Thanks for turning insurance jargon into plain English and making me feel like a valued customer. You rock, State Farm!"
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Nesi Green

January 12, 2024

5  out of  5 rating by Nesi Green
"I’m so excited to be apart of the State Farm family. Oskar was phenomenal. He explained everything to me and took his time and made sure I understood my policy and was looking into many ways to help me save. Thank you Oskar for your phenomenal help."
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Timothy PLACE

December 21, 2023

5  out of  5 rating by Timothy PLACE
"I had a great experience, Jesse and Phyllis are both a wealth of knowledge and very patient. They made sure I understood how all the coverages worked and they explained them in a way that was easy to wrap my head around."
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Erin Olivia

December 12, 2023

5  out of  5 rating by Erin Olivia
"I’m sure all the agents in this office are great but I have worked with Oskar and he made everything beyond easy. He is also very thorough and explains everything so well. This is by far the best insurance experience I’ve ever had and I don’t see myself using another insurance company anytime soon."
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Massaer Diouf

December 8, 2023

5  out of  5 rating by Massaer Diouf
"Extremely happy with the service provided, Oskar facilitated everything for me and made the entire experience of shopping for an insurance as smooth and painless as possible. 10/10 would recommend!!!"
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Petagaye philpot

December 7, 2023

5  out of  5 rating by Petagaye philpot
"Amazing and responsive customer service. The staff if knowledgeable about the insurance products and laws and explains in very clear terms to me."
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Tiffany Chambers

December 1, 2023

5  out of  5 rating by Tiffany Chambers
"My problems were solved immediately and i ended the conversation satisfied! Happy customer bc of the convenience factor"
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lauren aanensen

November 15, 2023

5  out of  5 rating by lauren aanensen
"Always the best service!! They are the nicest people to work with!!"
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Kamal and Najah Ali

November 2, 2023

5  out of  5 rating by Kamal and Najah Ali
"Great folks,will help and consider all your needs to keep your family and assets safe."